Topics in this course include: the importance of knowing your audience and understanding the law, recognizing your limits in communication, the importance of saying what you mean and using facts in communications, managing closure with clients, the importance of record retention, and more.
This course covers topics such as: the importance of being aware of laws, focusing on applicant qualifications during interviews, recognizing and avoiding irrelevant questions, avoiding eliciting information, tips from the Equal Employment Opportunity Commission, and more.
This Course summarizes the Sarbanes-Oxley Act and describes the important new obligations it imposes — particularly for the senior management of public companies.
This course is a basic guide to meal breaks, rest breaks, wages and hours worked for supervisors in California. The goal of this course is to raise your awareness of this important area of employment law.
The laws governing employment are very complex. The objective of this course is to raise awareness among members at the leadership level so that they are “sensitive” to issues that pose potentially litigious repercussions.
The laws governing employment are very complex. The objective of this course is to raise awareness among members at the leadership level so that they are “sensitive” to issues that pose potentially litigious repercussions.
The Telemarketing Compliance module provides information on the rules by which telemarketing employees must abide. Topics covered in this module include: the history and sources of telemarketing law, Do-Not-Call Rules, National Do-Not-Call List Exemptions, Auto-Dialing Regulations, call abandonment and abusive telemarketing practices.
This course will explain unconscious bias, the impact it has on the workplace, and the steps you can take to manage it and encourage diversity and inclusivity.
This module was developed to help you understand the False Claims Act (FCA), its administrative remedies and federal whistleblower-protection laws. The module covers the basics of the law and what you can do to stop defrauders in their tracks.
Everyone is affected by the negative consequences of a workplace that allows bullying. This course is designed to inform employers, managers, supervisors and employees of their obligations and their roles in ensuring a respectful workplace that is free from bullying.