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The modules in this certificate program represent the body of knowledge you need to serve effectively in a generalist role.
This course helps learners identify and avoid burnout, exhaustion and fatigue. Find out how you can recognize and avoid burnout so you can achieve a balance and stay on track.
This course is designed to help you unleash your leadership potential. You will learn how to take a stand, achieve a goal, and motivate others.
This course is designed to help participants improve their listening skills through practical exercises and increased awareness of their personal listening styles.
This course teaches time and task management skills that will make you more valuable to your company and more productive in your personal life.
In this module, you will learn how to define exactly what you are looking for in a job candidate, and be given checklists and discussion guides to ask the right questions and get relevant answers.
HR Generalists are an integral part of the human resources function in an organization.
This course presents an overview of training including the steps needed to plan, implement and assess learner-centered training.
Job Search for Success is a three-hour program that will help you to learn and master important job search skills, including taking a personal inventory, writing an effective resume and covering letter, developing a job search strategy, build a network of contacts, preparing for interviews, and preparing for employment.
This course provides an overview of Federal laws which cover employee leaves and accommodations, such as the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADAAA).
Strategies for managing conflict in a unionized workplace.
This course will give you an understanding of the dynamics involved in managing the performance of unionized staff, and provide strategies for motivating them to meet your expectations.
4 strategies and 10 tips for negotiating successfully with your customers.
In this course, you will learn about the important process of Performance Management and the day-to-day responsibilities of managers that call upon them to conduct counseling conversations and apply corrective actions to help a company achieve success.
The course includes tools and techniques to help you determine what the audience wants and needs, methods to gauge their needs, and a structure for organizing and formatting a good presentation.